You can contact our customer service people at any time and from anywhere in the world by email. You will always receive a prompt reply during our Head Office business hours, 9am to 5pm (AEST/AEDT) Monday to Friday (excluding local Australian/NSW public holidays).
If you would like to speak with a Bounce store directly, you can browse individual contact information in Locations or email us at:
If you are enquiring after the delivery of an online order, please ensure to include the date of your order and the order number.
Email us at: